Serving Central Indiana, Fort Wayne, Carmel, Indianapolis

Job review from in North Terre Haute, IN 47805 on 11/20/24

Overall Rating:

5  out of 5
Our Overall Service
They did not harass me with a barrage of phone calls.
Call Representative
Informative.
Our Installation Crew
On time and courteous. You should get them some 2.5 gallon and the short squatty 5 gallon Menards buckets as they seem to like using those.
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

I had 3 contacted local contractors to help with my problem and after the first initial visit, no one would get back to me. No one told me why. I assumed it was because I wanted the basement done first, and they didn't want to do it. I searched online and the reviews were good. I called and asked them to send someone out knowledgeable as I had a unique problem. I wasn't pressured with phone calls. I didn't have a competing company come out because the competing company kept calling. I prefer email and I had said that. There are things I would have done differently if I had known what they found after beginning the work, which ended up costing more for a more permanent solution, but there was no way of knowing until they started. The guy in charge explained everything well. Now that the mold is contained (no more water) I can proceed with washing walls and painting on the main floor.

our service area

We serve the following areas

Our Locations:

Basement Systems of Indiana
5777 Decatur Blvd Ste 100
Indianapolis, IN 46241
1-317-608-1810
Service Area
Free Quote